1 - Backend Developer: Daniel Wallace
1 - Creative Director: Lee Guile
Photographers, Content Creators, Age 25-45
Parachut built the first circular marketplace to access photography gear. By paying a monthly fee, you could access a set amount of equipment and swap at any time. The inventory came from individual owners looking to monetize their idle gear. In order to build trust with our Earn partners, and scale the marketplace, Earn partners needed a smooth, easy way to share their gear for monetization, including checking it's demand and earning potential on the Parachut marketplace prior to shipping it to the warehouse.
I was the User Experience Designer for this project, and I spent a lot of time collecting feedback from customer support, beta earn partners, and stakeholders about what wasn't working. From here I was able to create userflows, wireframes and prototypes to pass over to the developer for a quick build.
The goal of of the redesign of the userflow was to help make uploading gear more user friendly, most trustworthy, and informative. I spent a lot of time working with the lead developer collecting feedback from customer support, beta earn partners, and stakeholders about what wasn't working. Together I was able to build user flows, wireframes and prototypes in Adobe XD and work alongside the developer to quickly iterate the new UX. Because we were working rapidly together, we were able to test the new experience every day to make sure the experience was indeed improving for potential Earn partners wanting to share their idle camera gear.
After the success of the new onboarding system, I was tasked for creating a more robust portal where Earn partners could not only add gear, request their gear back, monitor their earnings, check gear that is in demand and make bank transfers. This is an older high fidelity prototype, but was one that I greatly learned so much from from an interaction standpoint. Check it out here.
The next iteration of the Earn onboard and dashboard portal would bring updated design styles from the creative team and product designers. Take a look at the wireframe prototype here.
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Squarespace refresh for Columbus, Indiana boutique spa, Studio 915. The template was designed to create a cohesive brand look/feel and drive spa booking conversion. The project also entailed reorganization of the Acuity booking system so that clients could book in the correct time zones and navigate to services quicker.
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